Form Confirmations

Form Confirmations occur once a Form is submitted. The visitor should be presented with some type of message or redirected to another page to let them know that their Form was successfully completed and submitted to your site.

Every Form starts out with a simple Default Confirmation:

Thanks for contacting us! We will get in touch with you shortly.

Of course, this message won’t always apply, especially if you aren’t using a “Contact” form! You’ll want to edit this message so this is makes more sence according to the purpose of your form.

To create or edit Form Confirmations, do the following:

From your Dashboard, go to the Form you want to edit by navigating to Forms, then do one of the following:

  • Select the Form that you wish to edit by hovering over the Title and the Settings link, then clicking the Confirmations link from the flydown menu
  • Select the Form that you wish to edit by hovering over the Title, then clicking the Title or the Edit link, then hovering over the Settings option and clicking the Confirmations link from the flydown menu

Default Text Message

To edit the Default Confirmation Test Message, do the following:

  1. Click to edit the Default Confirmation
  2. Using the Editor, change the message as needed. Use any of the Editor’s tools to format the message as you would any other content on your Cadenza website
  3. Merge Form Content (optional) – Utilize Merge Tags to add form data to your message. For example, if you added a Name field type to your form, you can use the Merge Tags to dynamically add the person’s name to your message, giving it a personal touch. The Merge Tag option is located on the right side of the Editor.
  4. Click the Save Confirmation button when finished

Page Confirmations

You can also create a special Confirmation Page within your site that the user will be sent to upon submitting your form (create this page first, before following the steps below). Or you may wish to just direct them to your Home or contact pages.

To send visitors to another page, do the following:

  1. Click to edit a Confirmation
  2. Change the Confirmation Type to Page
  3. Select a Page from the dropdown menu
  4. Merge Form Content (optional) – Utilize Merge Tags to add form data sent to your page. For example, if you want the information on the page to change based on the form information submitted, you may select the checkbox labeled Redirect Query String. The Merge Tag option is located on the right side of the Editor.
  5. Use Conditional Logic – Select the options to set the exact conditions that must be present when the Form is submitted. See the link below for more information on Conditional Logic.
  6. Click the Save Confirmation button when finished

Redirect Confirmation

If you want the user to be redirected to another location such as an external site upon submitting the form, you may set the Redirect confirmation type. To do so, simply select Redirect as the Confirmation Type, and enter the full URL that you want the user to be redirected to in the Redirect URL field.

  1. Click to edit a Confirmation
  2. Change the Confirmation Type  to Redirect
  3. Enter the URL in the Redirect field
  4. Merge Form Content (optional) – Utilize Merge Tags to add form data sent to your page. For example, if you want the information on the page to change based on the form information submitted, you may select the checkbox labeled Redirect Query String. The Merge Tag option is located on the right side of the Editor.
  5. Use Conditional Logic – Select the options to set the exact conditions that must be present when the Form is submitted. See the link below for more information on Conditional Logic.
  6. Click the Save Confirmation button when finished

Conditional Logic

For more advanced information on using Conditional Logic with Confirmation Messages, read this article on Confirmation Message Conditional Logic in which you will learn how to display different confirmation messages based on the form content.

Posted in Form Builder